One Year Certificate Medical Clerical

Certificate | Department

The Medical Clerical Certificate of Completion prepares students to perform initial clerical duties in hospitals, medical clinics, and other medical facilities. The graduate will be prepared to schedule and receive patients, obtain patient data, maintain medical records, and assume general medical office responsibilities.

Medical clerical staff are at the center of communications within the office. The secretary processes and transmits information to physicians, patients, other office personnel, and outside organizations. This position requires a good command of both the English language and medical terminology. Medical secretaries must be tactful in their dealings with many different people and therefore should possess excellent interpersonal skills. Discretion, judgment, organizational ability and initiative are important, as well as versatility and adaptability.

Typical job tasks may include:

• Prepare correspondence
• Answer phones
• Maintain technical library
• Transcribe dictation
• Schedule appointments
• Greet and direct patients
• Maintain files
• Assist physicians or medical scientists with procedures, reports, speeches, articles
• Arrange for hospital admission and laboratory
• Utilize knowledge of medical terminology
• Run spreadsheets, database software, graphics programs