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Managing Your Online Hospitality Reputation Workshop

Coos Bay, OR – Southwestern Oregon Community College’s Small Business Development Center (Southwestern SBDC) wants to help your small business learn how to manage your online reputation which requires a whole new skill set including monitoring the online conversation and engaging with customers and the tech-savvy to promote yourself in the best channels. These skills are becoming essential for small businesses.
This class is designed for the hospitality and service related business that depends on reviews from such sites as Travelocity, Yelp, Trip Advisor and Google Local. In this course we will cover claiming your business in these and other sites, how to get reviews from real customers and how to deal with negative reviews.
Managing Your Online Reputation will be taught by Misty Lambrecht.  Misty Lambrecht is a Google certified trainer and has taught Google, WordPress and Social Media classes at Oregon Coast Community College and Clackamas Community College’s Business Development Center. She has also been involved in helping small businesses with social media including Facebook, Twitter, Linkedin, and Pinterest.  In addition to her skills as a technology trainer, Misty is a graduate of the Oregon Coast Community College’s  (SBM) Small Business Management program.
A fee of $20 per person will be charged. Seating is very limited, only the first 25 registrations will be accepted. Preregistration at www.BizCenter.org is required to insure seating availability and materials. The workshop will be held in North Bend at The Business Center, 2455 Maple Leaf from 6:00 pm – 9:00 pm on Monday, July 21, 2014. Contact the Southwestern SBDC at 541-756-6866 or email Mary Loiselle at mloiselle@socc.edu for more information.

Published Jun 12, 2014

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