Disability Services for Students

Disability/ADA Complaint Process

Step 1. The Problem

If you are a student, employee or a member of the public with a disability and have a complaint related to the disability, fill out the Disability/ADA Complaint form. The form should be submitted to the ADA Compliance Officer.

Step 2. Tell us

Once the form has been submitted to the Compliance Officer, you will be contacted within 5 working days. The Compliance Officer will determine if the ADA and the Rehabilitation Act of 1973 cover you. If you are covered, the Compliance Officer will investigate the problem and possible solutions. This normally takes about 30 working days.

Step 3. The Solution

The Compliance Officer will recommend a solution to you in writing. A copy of the letter will be submitted to the Associate Dean of Enrollment and Student Services.

Step 4. Appeals

If you are dissatisfied with the Compliance Officer’s recommendation, you can appeal the decision in writing to the College President. The President will consider your appeal and respond to you in writing.

f you are dissatisfied with the President’s response, you can pursue other legal remedies. These could include submitting your complaint to the Civil Rights Division of the Oregon Board of Labor and Industries or the Equal Employment Opportunity Commission (employment issues); or the Office of Civil Rights, U.S. Department of Education (access to college programs and services).

Southwestern Oregon Community College
Disability/ADA Complaint Form

This form is to be completed by persons who are protected by the Americans with Disabilities Act ( ADA) or the Rehabilitation Act of 1973 and have concerns or complaints about the College’s compliance with these issues. Contact Educational Support Programs at 541-888-7405 for a copy of this form.

Name: _________________________________________________ Date: ________________

Address: ______________________________________________________________________

Telephone: _________________ Email address: _____________________________________

Check one: __ student __ employee __ job applicant __ other

What is your disability?

Describe the barriers to service, programs, facilities, or employment that you have experienced at Southwestern.

Describe any contact you have had with a Southwestern representative about this problem.

What is the remedy or accommodation that you request?

Signature of Complainant: __________________________________ Date: _______________

Signature of DSS Director: __________________________________ Date: ________________

Please return this completed form to: Sheldon Meyer, Dean of Administrative Services, 512 Tioga, 541-888-7402. You will be contacted within 5 working days of receipt of this complaint form. A copy of this form will be sent to the Associate Dean of Enrollment and Student Services.